Accessibility

Using this website

This website is run by Sussex Weald Homes.

We want as many people as possible to be able to use this website.

We are always working to make our website as accessible and usable as possible.

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We have also tried to make the website text easy to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the ‘specification information’ and ‘layout maps’ have text on these images. This text is small and difficult to read.
  • you are unable to change colours, contrast levels and fonts
  • our videos are embedded from YouTube and may feature labelling from YouTube itself, which is incorrect or not sufficiently descriptive – you can visit our YouTube channel to see more of our videos

What to do if you can’t access parts of this website

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please contact our general enquiries team.

We will consider your request and aim to reply within 20 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email our general enquiries team or call us on 01323 443548

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Issues with PDFs and other documents

Some of our older PDFs, Word, Excel and PowerPoint documents don’t meet accessibility standards. For example, they may not be marked up so they are accessible to a screen reader.

Any new PDFs or Word documents we publish will meet accessibility standards.

We do offer alternative formats. If you need information on this website in a different format please email our general enquiries team.

Issues with images, video and audio

Some of our videos may not feature captions.

Many of our videos are embedded from YouTube and may feature labelling from YouTube itself, which is incorrect or not sufficiently descriptive – you can visit our YouTube channel to see more of our videos.

How we tested this website

This website was tested in September 2020 through internal audits and online automated software SiteImprove

What we’re doing to improve accessibility

All new PDFs or Word documents we publish will meet accessibility standards.

we are currently redeveloping the specifications of the properties so that they can be read more easily.

This statement was last updated on 1st February 2021.